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Rockwell’s Retreat Policies

SMOKING: All our buildings and guest rooms are non-smoking and non-vaping. Also, no candles or incense please. If you smoke in your room, there will be a $250 cleaning charge.

PETS: No pets are allowed in the common rooms and only with prior approval in 2 rooms (Bridge View and Half Pint). Please call or contact inn owners for additional information about dog policies. 

EXTRA GUESTS/CHILDREN: Our rates are double occupancy. Extra guests may be able to be accommodated in the larger rooms. The Inn is not child proof and is an antique property. Generally, children under 12 would not be comfortable, but please call or email us ahead of time so that we can discuss options.

COMMUNICATIONS: We offer complimentary Wi-Fi throughout the Inn and the 2 outbuildings. Cellphone coverage inside is not reliable. We will share Wi-Fi information upon booking/check in. We also have a land line available as needed.

BEVERAGES: We are focused on ensuring a water bottle free experience. 1 Rockwell’s Retreat sports bottle/reusable water bottle will be provided to each guest at check in. A water cooler is located in the gym, for refilling. Ice is available in the kitchen, and guest refrigerators are located in the Media Room, the Tavern (breakfast room), along with individual units of, Bridge View, Half Pint, Studio 1st Floor, Studio 2nd Floor. A freezer is stocked full of complimentary local ice cream and toppings. Coffee, tea, and hot chocolate is available at all times in the common room via the Nespresso maker.

GYM: A guest gym with 2 Peloton bikes and a stretching area is located within the Inn on the main floor. Guests will need to bring their Peloton shoes with LOOK Delta clips (the Peloton ones). One bike does have the SPD/cage attachment as an available option. Guest towels, guest earbuds (headphones required for riding in common area), and water provided. Please be sure to remember your login, password and, take a picture of your bike settings for an optimal experience.

MINIMUM STAY: A two-night minimum stay is required for bookings. Please call for more information.

CHECK-IN AND CHECK-OUT TIMES: Check-in time is 3pm and after. If you plan on arriving late (8 or after), please call the innkeeper. Check-out time is 11 AM.

TAX: A Vermont Rooms & Meals tax of 9% will be added to all reservations.

DEPOSITS: When you book, a deposit of a 1-nights's stay per room will be charged to your credit card. If you are using a gift certificate or voucher as a deposit, its value will be treated as if it were a credit card deposit and will be subject to the same cancellation penalties.

Cancellation Policy

CANCELLATIONS and CHANGES: If your travel plans change and you must cancel or change your reservation: Call or email us at least 14 days prior to your arrival date for a cheerful refund of your deposit less a $20 service charge per room booked. If you call or email less than 14 days in advance, not including the day of arrival, we reserve the right to keep your deposit.
 

Please print this page for your reference. Note that rates and policies are subject to change.